RNR – Legal PoliciesThese policies apply to purchases and use of the RNR website and products.rnraus.carrd.co
Newman, Western Australia
Email: [email protected]

RNR | Privacy policy

Privacy PolicyLast updated: March 2026RNR respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.1. Information We CollectWhen you place an order or interact with our website, we may collect the following information:* Name
* Email address
* Shipping address
* Phone number
* Payment details (processed securely through Stripe)
* Website usage data (such as IP address and browser type)We only collect information necessary to process orders and improve our services.2. How We Use Your InformationWe use your information to:* Process and deliver orders
* Communicate with you regarding your order
* Provide customer support
* Improve our website and services
* Send occasional updates or promotional information (if you opt in)3. Payment SecurityPayments are securely processed through Stripe. We do not store your full credit card information on our servers.4. Sharing of InformationWe do not sell or rent your personal information. We may share information with trusted third parties only when necessary to operate our business, including:* Payment processors (Stripe)
* Shipping providers (Australia Post or courier services)5. Data SecurityWe take reasonable steps to protect your personal information from misuse, loss, and unauthorized access.6. Your RightsUnder Australian privacy law, you may request access to or correction of your personal information by contacting us.7. ContactIf you have any questions regarding this Privacy Policy, please contact:Email: [email protected]

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RNR | Refund policy

Refund PolicyLast updated: March 2026At RNR, we stand behind our products and aim to ensure every customer is satisfied.Change of MindDue to the nature of consumable products, we do not offer refunds for change of mind once an order has been shipped.Damaged or Incorrect ItemsIf your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order.Email: [email protected]Please include:* Your order number
* Photos of the issueWe will arrange a replacement or refund where appropriate.Australian Consumer LawNothing in this policy overrides your rights under Australian Consumer Law.Customers are entitled to a replacement or refund for products that are faulty, significantly different from the description, or unsafe.

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RNR | Shipping policy

Last updated: March 2026RNR ships orders across Australia.Order ProcessingOrders are typically processed within 1–3 business days after payment is received.During busy periods processing times may be slightly longer.Shipping TimesEstimated delivery times:Western Australia: 2–6 business days
Interstate Australia: 3–8 business daysDelivery times are estimates and may vary depending on the shipping provider and location.Shipping CostsShipping costs are calculated at checkout and clearly displayed before payment.TrackingOnce your order has been shipped, a tracking number will be sent to your email.Incorrect AddressRNR is not responsible for delivery issues caused by incorrect shipping information provided by customers.

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RNR | Terms & Conditions

Last updated: March 2026By accessing this website and purchasing products from RNR, you agree to the following terms.1. Website UseYou agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others.2. Product InformationWe aim to ensure product descriptions and information are accurate. However, we do not guarantee that all information on the website is completely error-free.3. OrdersAll orders are subject to availability and acceptance. RNR reserves the right to cancel or refuse orders at our discretion.4. PricingAll prices are listed in Australian Dollars (AUD). Prices may change without notice.5. PaymentPayments are securely processed through Stripe.6. Limitation of LiabilityRNR is not liable for any indirect or consequential damages resulting from the use of our products or website.Customers should always follow recommended product usage instructions.7. Intellectual PropertyAll branding, logos, product names, and website content are the property of RNR and may not be used without permission.8. Changes to TermsRNR may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of any updated terms.9. ContactFor enquiries regarding these Terms & Conditions please contact:RNR
Newman, Western Australia
Email: [email protected]